Contact Us
We're here to help!
We’ll happily answer your questions.
We’re passionate about our service and will gladly talk socks with you any time. Got a question? We’ll be glad to answer it. Have a problem? That’s not what we want; contact us so we can take care of it. Want to tell us how excited you are about Waveyla? We’d love to hear from you.
Call: 201-6605456
Email: help@waveyla.com
Mail: We love getting letters, so write to us at:
Get in touch:
Frequently asked questions
Do you have a physical store?
We only operate online so we can be everywhere that you are. We may change our minds in the future or run some pop-up shops, so we will let you know about any developments on the brick and mortar front.
How do I get a hold of you?
The best way is to email us at help@waveyla.com. If you want to talk, give a call to 201-660-5456. We’ll do our best answer your questions and help you.
Where do you get your socks?
All our products are made in Turkey. Quality is our top priority. We are scouring the world for the coolest socks that we can offer you and we are always adding new socks. Many of them come from small sock producers. Check the product description and we tell you where that item was made.
Is your website secure?
Security is important to you and to us. We operate a secure site (notice the https:// in front of our url.) All of your transactions are fully encrypted. We back up all our files and we do not share any data with outside sources.
What's your shipping policy?
You may want to visit our page that explains our shipping and handling.
Can you tell me how you protect my privacy?
Your privacy is important to us and we do all we can to earn your trust. We carefully guard any information you give us and never share, sell or rent out any personal data. You can read our full privacy policy here.
What type of payment methods do you accept?
We accept the major credit cards: Visa, Mastercard, American Express and Discover. We also accept PayPal, Apple Pay, Google Pay, Shop Pay.
Do you offer discounts for bulk purchases?
We do not have a formal bulk purchase program, but if you email us at help@waveyla.com and tell us what you want, we will work something out that will make you happy.
And yes, we provide discounts (i.e. check out our green club program) and we generally like to make them a surprise.
There are other ways you might receive a discount. You might find a discount card when you receive your order. You might get a discount from our Facebook page. We will include discounts in our email newsletter. We take care of our customers so keep your eyes out for discount opportunities coming your way.
For more information visit our help center