Shipping
Our Policy
Like everything else we do, we want to get this right for you. We will keep it simple and easy. We know that even though we are only a Father and Son business, we are competing against the Amazons and many other big companies of the world, so we have to be just as good as them, or even better.
There’s handling, too.
Getting our socks to you is more than simply throwing them in a package and sending them on their way. We carefully prepare each package. We want you to look forward to getting our socks and to be excited when they arrive. We take great care in how we package our socks. We want to make sure they arrive safe and sound at your doorstep. Plus, we put some surprises inside each package for you to make the experience all the better!
Where do we ship?
We ship throughout the U.S. and over three dozen countries.
IMPORTANT DISCLAIMER
Please note: Each country requires that customers themselves are responsible for any duties, taxes, and brokerage fees necessary for customs clearance. This is out of our control and is decided by each individual country's postal service. If you're unsure about your country's shipping policies, please check before placing an international order (we don't want you to have any nasty surprises). We appreciate your business around the globe!
How do we process orders?
When you place an online order, we want you to get your items as fast as possible.
Free and Fast Shipping on Orders $30 or More in the U.S.
We offer free shipping on all orders of $30 or more in the U.S. We ship via the United States Postal Service. You will receive your package within 1 - 3 days; we'll provide you with a tracking number. With apologies to our international friends, we cannot offer free shipping outside the U.S.
What does shipping cost?
We charge the shipping that the U.S. Postal Service charges us. You will see the actual amount in your checkout process.
Purchase $30 or more and shipping is free in the U.S. (Who wants just one pair of socks? Buy a few pairs and get free shipping!)
We ship first class via the U.S. Postal Service. Your package should arrive in one to three days. Really, that’s what the Postal Service tells us.
Seems pretty simple because it is. We know getting the shipping right is important because when we don’t receive our packages as promised, we hate it, too! And once you order our socks, we know you will want to get them on your feet as quickly as possible.
Got any questions? Even better, got any suggestions on how we can make the shipping and handling work better for you? Send us an email at help@waveyla.com and we’ll get back to you right away.